Privacy Policy
Your privacy matters deeply to us. This policy explains how Futuristsoftapp collects, uses, and protects your personal information when you use our investment analysis platform and educational services.
Information We Collect
We collect information you provide directly to us when creating an account, using our investment analysis tools, or participating in our educational programs. This includes your name, email address, phone number, and professional background details.
- Account registration information including name, email, and contact details
- Investment preferences and risk tolerance assessments
- Usage data from our analysis tools and educational platform
- Communication records when you contact our support team
- Device information and browser data for platform optimization
We also automatically collect certain technical information when you visit our website, including IP address, browser type, and pages viewed. This helps us improve our platform's performance and security.
How We Use Your Information
Your information helps us provide personalized investment analysis and educational content tailored to your learning goals. We use this data to enhance your experience and deliver relevant market insights.
Primary Uses: Account management, personalized learning recommendations, investment analysis customization, and platform security. We never sell your personal information to third parties or use it for purposes beyond our stated educational and analytical services.
We may send you educational newsletters and platform updates based on your preferences. You can opt out of these communications at any time through your account settings or by contacting us directly.
Data Protection and Security
We implement comprehensive security measures to protect your personal information. Our systems use encryption, secure servers, and regular security audits to safeguard your data against unauthorized access.
- SSL encryption for all data transmissions
- Regular security assessments and updates
- Restricted access to personal information on a need-to-know basis
- Secure data storage with backup and recovery systems
- Compliance with international data protection standards
Your Rights and Choices
Under applicable privacy laws, including Thailand's Personal Data Protection Act (PDPA), you have several rights regarding your personal information. You can access, correct, or delete your data at any time through your account dashboard.
You have the right to access your data, request corrections, delete your account, and export your information. We will respond to all requests within 30 days and provide clear instructions for exercising these rights.
If you wish to restrict how we use your information or withdraw consent for certain processing activities, you can manage these preferences in your account settings or contact our privacy team directly.
Data Sharing and Third Parties
We do not sell or rent your personal information to third parties. We may share limited data with trusted service providers who help us operate our platform, but only under strict confidentiality agreements.
- Cloud hosting providers for secure data storage
- Analytics services to improve platform performance
- Communication platforms for customer support
- Payment processors for subscription management
- Educational content partners for enhanced learning resources
All third-party partners are carefully vetted and required to maintain the same level of data protection we provide. We conduct regular reviews to ensure compliance with our privacy standards.
International Data Transfers
As we serve users across different regions, some of your data may be processed or stored in countries outside Thailand. We ensure all international transfers comply with applicable data protection laws and include appropriate safeguards.
When transferring data internationally, we use standard contractual clauses and work only with providers that meet international privacy standards. Your data receives the same level of protection regardless of where it's processed.
Data Retention
We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Account information is kept active while you use our platform, and we begin deletion processes within 90 days of account closure.
Some information may be retained longer for legitimate business purposes, such as fraud prevention or legal compliance, but we regularly review and purge data that's no longer needed.
Children's Privacy
Our services are designed for adults aged 18 and older. We do not knowingly collect personal information from children under 18. If we discover that a child's information has been collected, we will delete it immediately and notify the parents or guardians.
Policy Updates
We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We'll notify you of significant changes through email or platform notifications, and the updated policy will be posted on our website with a new effective date.
We encourage you to review this policy regularly to stay informed about how we protect your information. Your continued use of our services after policy updates indicates your acceptance of the revised terms.
Privacy Questions and Contact
If you have questions about this privacy policy or how we handle your personal information, our privacy team is here to help.
Email: help@futuristsoftapp.com
Address: 233 Don Tako, Mueang Ratchaburi, Ratchaburi 70000, Thailand
Phone: +6624376191
We respond to all privacy inquiries within 5 business days and work to resolve any concerns promptly and transparently.